Last Updated: 05/08/2025
At Oasis Psychiatry PLLC, we are committed to protecting your (Clients/prospective clients) privacy. This Privacy Policy explains how we collect, use, and share your information when you engage with our services. By using our website or services, you agree to the practices described in this policy.
We collect various types of information required by the law to provide high-quality care. This includes personal details such as your name, contact information, date of birth, gender, and emergency contact; health information related to your mental health care, including diagnoses, treatment plans, medication/therapy notes, and medication history; insurance details like provider name and policy number; payment information such as credit card details; and usage data from your interaction with our website, including IP addresses and browsing behavior. We do not sell, share, or trade your information without your explicit written consent, and all collected data is used solely to enhance care and services. To access your medical records, a formal request using a Release of Information form is required.
We collect this information directly through appointment scheduling, intake forms, health updates, email, phone communications, and in-person consultations. We do not have any contact form in our website to collect your personal data.
Your information is securely managed using HIPAA-compliant software and encrypted telemedicine platforms, ensuring privacy and confidentiality. These systems allow us to diagnose, treat, and manage your mental health care, schedule appointments, maintain health records, and prescribe medications. It also facilitates payment processing, including insurance billing, and supports communication, such as appointment reminders and health updates. Additionally, usage data helps us improve the quality and efficiency of our services and website.
We respect your privacy and are committed to maintaining the confidentiality of your personal information. Our phone services are HIPAA-compliant to ensure secure communication with our clients.
We may also contact you via text message for non-clinical matters, such as appointment reminders or scheduling questions, as many clients prefer this method. You may opt out of non-care-related text communications at any time by replying “STOP” to 512-758-6354. For assistance, you can reply “HELP.” Please note that standard messaging and data rates may apply. You also have the right to access, update, or request corrections to your personal and health information. To do so, please contact us directly.
We may update this Privacy Policy periodically, and significant changes will be reflected in the “Last Updated” date at the top of this page. We encourage you to review the policy regularly for updates.
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us directly:
Oasis Psychiatry PLLC
551 S Interstate 35, Suite 303, Round Rock, TX 78664
Email: care@oasispsychiatrypllc.com
Phone: 512-758-6354
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